Monday / 10:30 AM – 3:00 PM
Tuesday / 10:30 AM – 3:00 PM
Wednesday / 10:30 AM – 4:30 PM
Thursday / 10:30 AM – 3:00 PM
Friday / 10:30 AM – 6:00 PM
Saturday / 10:30 AM – 6:00 PM
Sunday / 10:30 AM – 4:30 PM

Can’t make it at the date and time you booked? No problem. In the confirmation email of your ticket, there is a link where you can change the date and time slot yourself.

A ticket costs €24.50 for adults (ages 13+) and €16.50 for children (ages 6–12). Service fees are €1.45 per ticket.

Yes, tickets can be purchased online via the Remastered website on your desktop or smartphone.

Send an email to info@remastered.nl
and we will handle it immediately.

No, printing your ticket is not necessary. You can show your ticket on your smartphone for scanning upon arrival.

Tickets are non-refundable. However, you can reschedule your ticket using the link in your confirmation email to change the date and time slot.

Yes, debit and credit card payments are accepted.

Remastered is a card-only location. Cash payments are not accepted.

Remastered is an experience that starts at set times. We recommend arriving 15 minutes before your reserved time slot at our location (Willemsplein 79, Rotterdam). Remastered staff guide visitors along a fixed route through the various rooms and experiences. All visitors come together in the Main Hall, where the Remastered show starts at a fixed time and lasts approximately 30 minutes. After the show, you exit the experience through the Earth Alley and return to our Welcoming Area.

Yes, CJP and EYC pass holders receive a 25% discount on the regular ticket price.

Discount is only available via this link: www.cjp.nl

Discount is valid only on the offered ticket type. Please show your CJP/EYC card for scanning at Remastered entrance.

Unfortunately, Museum Cards cannot be used for discounts.

Unfortunately, student discounts are not available.

For groups of 25 or more, contact groepen@remastered.nl
.

For a company outing, click here: Company Outing

For events & meetings, click here: Events

Special rates are available for schools. Click here: Education

Yes, lockers are available.

You can contact us by email: info@remastered.nl.

Remastered uses advanced lighting and audiovisual effects and is not suitable for people with epilepsy, as these effects can be intense and may trigger seizures.

Remastered also includes some narrow, dark spaces. If you are sensitive to claustrophobia, please inform one of our staff members in advance. They will guide you around these areas so you can enjoy the rest of the experience.

Yes, you can inform one of our staff if you wish to leave. They will escort you back to the Welcoming Area.

Remastered is suitable for children aged 6 and older, based on guidelines from the Dutch Institute for the Classification of Audiovisual Media (Kijkwijzer).

Pets are not allowed. If you use a service dog, please contact us in advance via: info@remastered.nl
.

Yes, Remastered is wheelchair accessible. Unfortunately, electric wheelchairs cannot be accommodated due to the risk of damage to our sensitive equipment. A standard wheelchair and wheelchair-accessible restroom are available on-site.

Yes, there is camera surveillance. Footage is kept for no longer than 4 weeks. However, in case of an incident (theft, vandalism, etc.), we reserve the right to retain footage for a longer period.

Willemsplein 79 / 3016 DR / Rotterdam / The Netherlands

Several public transport options are within walking distance: metro, tram, bus, train, and water bus.

From Rotterdam Central Station, you can reach Remastered via Metro lines D or E towards Slinge or De Akkers, and get off at Leuvehaven station.

You can park your car in the nearby Erasmus Garage: www.rotterdam.nl

or in the APCOA Scheepvaartkwartier Garage: www.apcoa.nl