REMASTERED, A WHOLE NEW WORLD
REMASTERED, A WHOLE NEW WORLD

FREQUENTLY ASKED QUESTIONS

Visit, Tickets and Time slots

Monday / 10.30 am – 3.00 pm
Tuesday / 10.30 am – 3.00 pm
Wednesday / 10.30 am – 5.00 pm
Thursday / 10.30 am – 5.00 pm
Friday / 10.30 am – 9.00 pm
Saturday / 10.30 am – 9.00 pm
Sunday / 10.30 am – 5.00 pm

Can’t make it to Remastered on the booked date and time? No worries, you can reschedule your visit without any cost via this link https://ticket.remastered.nl/en/self-service/date

A ticket for Remastered is € 24,50 for adults (from 13 years old) and € 16,50 for children (6 to 12 years old).
Yes, it is possible to purchase a ticket online via the website of Remastered on your desktop or smartphone

When you have purchased a ticket and would like to arrive earlier/later at Remastered, you can rebook your ticket yourself prior to the start of your time slot via https://ticket.remastered.nl/en/ticketsupport

Please send an email to info@remastered.nl with your contact details.

It is not necessary to print your ticket prior to your visit. On arrival, you can open your e-ticket on your smartphone and have it scanned.

It is not possible to return tickets. You can, however, rebook your ticket via https://ticket.remastered.nl/en/ticketsupport

Yes, it is possible to pay with your debit or credit card. We accept Visa, Mastercard and American Express.
You can only pay with a debit or credit card. It’s not possible to pay with cash.
Remastered is a joint experience that starts at set times. Visitors are advised to arrive at the venue minimum 15 minutes before the time indicated on their ticket. Visitors will be guided by our staff to follow a fixed route that takes them through different experiences before they reach the main hall. In the main hall the Remastered show starts at set times and will have a duration of about 30 minutes. After the show visitors leave the experience through the Earth alley taking them back to the Welcoming Area.

As an European Youth Card holder, you are eligible for a 25% discount on the regular ticket price. The discount is only available through this link: https://ticket.remastered.nl/nl/cjp/tickets

Please note that the discount is only valid for the offered ticket type. When entering Remastered, make sure to present your European Youth Card for scanning to avail the discount.

At the moment it is not possible to make use